Our consignment fee is 22% on "premium" brands of saddles (top brands such as Antares, Amerigo, Butet, CWD, Childeric, Devoucoux, Delgrange PJ, Tad Coffin, etc.) normally priced above $1,500. The consignment fee is 35% on "select" brands of saddles (moderately priced brands such as Crosby, Pessoa, etc.) normally priced below $1,499. The consignment fee is 45% on accessories and clothing. This fee includes credit card processing costs. The owner is responsible for any shipping costs to get the saddle to us for consignment.
All items sold on our website include a trial period so that the item can be checked for a proper fit for rider/horse. While customers are held responsible for any damage caused during trial, please note that normal signs of use are to be expected, though in our experience most customers are very careful with our merchandise. Items are shipped insured for trial. We are not responsible for claims not covered by insurance.
An item may be removed from inventory at any time, but will incur a $100 contract cancellation fee. This fee partially covers our cost of labor, advertising, marketing, monitoring trials, conditioning leather before and after every trial, polishing metal fittings before and after every trial, custom shipping boxes, etc. The owner is responsible for the cost of return shipping and insurance for removing their item from inventory. Should you have any questions, feel free to call.
Items should arrive to us clean and in the condition described to us prior to accepting the consignment. If we find a problem with the saddle that is repairable upon its shipment to us, we will notify you to discuss the possibility of repair. However, saddles that arrive to us in condition unfit for resale may be returned at your expense.
While we give you an estimate on the price we expect to market the saddle at based on photos, if after seeing the saddle in person we feel that your best interest would be served to adjust the price slightly up or down, we will contact you to discuss that option.
Shipping Your Item to Us:.
To ship your item to us, please require a signature upon delivery so that the box is not left unattended at the door. Insure your saddle to protect yourself in case the saddle should suffer any shipping damage. We are not responsible if you fail to insure the saddle and it arrives damaged to us. We recommend shipping in a 14 x 14 x 24 box (or something similar), with the saddle packaged pommel down, with either bubble wrap or packing paper for packing. Do not use peanuts, as they tend to get stuck in crevices of saddles and can break off in the crevices.
Send us an email to let us know once you have shipped, and via which carrier, so that we can be watching for your saddle to arrive.
The Consignment Process:
Once your item has arrived, we will send you a confirmation email within 48 hours of delivery to confirm that we have received your item.
Once the item has arrived to us, please allow up to 7 days for your item to be photographed and posted online.
We will mail you a check within 14 days of a confirmed sale of your item. Items are sent out on trial, so we have to wait to confirm a final sale with the client before being able to cut a check. We will contact you once an item has been confirmed as a final sale so that you will know to expect our check.
Thank you for your business. We appreciate your trust and confidence, and look forward to serving you.